The Superannuation Complaints Tribunal (“Tribunal”) has ceased operations. All complaints have been finalised.
If you have a new complaint about a superannuation product, then you should contact the Australian Financial Complaints Authority (“AFCA”).
If you are seeking documents relating to a complaint previously handled by the Tribunal, then access should be sought from the Commonwealth Treasury under the Freedom of Information Act 1982 (Cth.)
If you have concerns regarding the conduct of your complaint by the Tribunal, you may make a complaint to the Commonwealth Ombudsman.
The following contacts are available:
Treasury FOI – Online request
Treasury FOI – Written requests to:
Freedom of Information
The Treasury
Langton Crescent PARKES ACT 2600
1300 362 072
AFCA – New Complaints / enquiries – info@afca.org.au
1800 931 678