Archived News

2017-18 Annual Report

The 2017-18 Annual Report of the Superannuation Complaints Tribunal was presented in Parliament on 23 October 2018.

"The Tribunal continued to see high levels of consumer contact, with the method of contact shifting significantly to electronic means of communication," said Chairperson Helen Davis.


AFCA and SCT statement on transitional arrangements

The Australian Financial Complaints Authority (AFCA) will commence receiving complaints on 1 November 2018. AFCA replaces the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT).

AFCA and SCT have been working collaboratively during the last six months to ensure there are appropriate transition arrangements in place for the effective handling of superannuation disputes immediately prior to and after 1 November.